Thursday, May 26, 2011

Documents and desktop disappeared

Problem: Everything from the desktop and documents folders disappeared

Solution:
    In XP: Click start, click run, type in "CMD" then press enter. In the command window, type in cd \, then type in the command "attrib -h /s /d" Wait for this to complete. You should see all directories and files. If some are still hidden, such as the desktop contents. Restart the computer. Scan with your antivirus solution.
 
   In Vista: Open the windows globe, type in cmd, once it shows cmd (or command) right click on it and click run on administrator. In the command window, type in cd \, then type in the command "attrib -h /s /d" Wait for this to complete. You should see all directories and files. If some are still hidden, such as the desktop contents.  Restart the computer. Scan with your antivirus solution.

Some infections will hide the desktop. Make sure you scan with several good scanning utilities but not multiple antivirus products that scan the computer at the same time. This will cause you to not only slow down but to also potentially crash the computer.

Please comment if this post helped you.

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